BLANK ATELIER
Showroom-Boutique
Stora Nygatan 7
111 27 Stockholm
JUS
Brunnsgatan 7
111 38 Stockholm
Sweden
If you need to contact us please do not hesitate to get in touch, through mail:
Blank Atelier AB
Sylvestergatan 49
SE-125 71 Älvsjö
SWEDEN
If you need assistance, please do not hesitate to get in touch, through mail:
If you need to get in contact with our Public relations, please do not hesitate to get in touch, through mail:
pr@blankatelier.com
Visit our press showroom:
BLANK ATELIER
Stora Nygatan 7
111 27 Stockholm
Book appoinment
These are body measurements and should be taken directly on your body:
- Chest: measure at widest part around the chest.
- Waist: measure around at most natural waistline.
- Seat: measure around fullest part of hip standing with your feet 10 cm apart.
- Inseam: measure from top of inside leg to floor without shoes, length may vary according to style.
If you are in doubt about the fit and size of our garments, we are glad to help with recommendations and advice regarding personal alterations.
Reach out to: customercare@blankatelier.com
All measurements are in cm.
| Woman | XS/34 | S/36 | M/38 | L/40 | XL/42 | XXL/44 |
| Length | ||||||
| Chestwidth | 84 | 87 | 90 | 94 | 98 | 102 |
| Waist | 66 | 69 | 72 | 76 | 80 | 84 |
| Seat | 92 | 95 | 98 | 102 | 106 | 110 |
| Inseam | 78 | 79 | 80 | 81 | 82 | 83 |
| Man | XS/44 | S/46 | M/48 | L/50 | XL/52 | XXL/54 |
| Length | ||||||
| Chestwidth | 88 | 92 | 96 | 100 | 104 | 108 |
| Waist | 76 | 80 | 84 | 88 | 92 | 97 |
| Seat | 93 | 97 | 101 | 105 | 109 | 113 |
| Inseam | 80 | 81 | 82 | 83 | 84 | 85 |
Delivery
Blank Atelier ships to all countries in the EU as well as to the United Kingdom. Costs for delivery are free of charge, however, for returns costs may apply.
We do our very best to process your order withing 2-3 business days. Customer are responsible for any applicable duties and taxes. For shipments within the EU we use DHL. All orders are processed and delivered within 3-4 business days. After placing an order, we will send you a confirmation e-mail. Your order will be fully traceable using DHL Track and Trace. Your shipping cost will be calculated at checkout. Please note: Delivery times are not guaranteed. Delays caused by payment authorization or product availability are not taken into account.
Should the delivery be delayed for more than 30 days, you are entitled to cancel the purchase. In such case, you are requested to contact our Customer Service at customercare@blankatelier.com.
Orders will arrive at the nearest service point and you will be notified by letter or, if selected, by SMS.
Orders that have been delivered and are not picked up within 14 days are returned to us. If the parcel is not picked up on time, the customer is responsible for the return shipping costs.
Blank Atelier assumes the transport risk when the goods are delivered to you. However, the customer is responsible for the transport risk when the goods are returned to us, if a return of the goods is necessary.
Exchanges and returns
Blank Atelier has a 14 day return policy, which means that you can return items you have ordered up to 14 days from the date you received your order, provided that the items returned contain the original labels, are unused, unaltered and unwashed, and are in their original condition. On sales items, Blank Atelier offer a 14 days right of withdrawal. For all returns, you must indicate the reason for returning the goods. The returned items shall, as far as possible, be packaged in the same way as when the items were received.
Blank Atelier reserves the right to reject returns, which do not comply with our return policy as stated in these terms and conditions. Returns that do not respect our policy may be sent back to the original shipping address at our discretion.
Right of Withdrawal (applies for orders made by Swedish consumers)
According to the Swedish Distance and the home sales Act, you as a consumer has 14 days right of withdrawal. The right of withdrawal is counted from the day you received the items. Refunds are paid as soon as possible, and no longer than 14 days after we received your message regarding right of withdrawal. We use the same payment method as was used at the time when the order was placed.
Your message regarding right of withdrawal shall be sent in writing to: customercare@blankatelier.com
Please state your name, address, order number and personal identification number.
If you are a Swedish resident, you may also use the following standardised form: Standardblankett för ångerrätt.
Process for returns
Simply send us an e-mail: customercare@blankatelier.com and write "return" and your order number in the subject line, and we will get back to you as soon as possible with instructions on what to do next.
Place the item/items (unworn in their original condition, with all tags attached) in the original box with the original protective packaging together with the Delivery Note.
Hand it in at your nearest DHL Service Point.
Please ship your returned items to:
Blank Atelier AB
Sylvestergatan 49
SE-12571 Älvsjö
Sweden
Blank Atelier suggests that you retain evidence of posting or proof of shipment and the tracking number until the purchase price has been refunded.
Refunds
If you cancel your order in accordance with these terms, you will receive a full refund of the price you paid for the items, excluding costs for delivery. However, when the refund is based on your withdrawal, you will bear the cost of returning the products, unless otherwise agreed by us.
Blank Atelier will process the refund due to you as soon as possible and, in any case, no later than (a) 14 days after the day we receive the returned items from you; or (b) if earlier, 14 days after the day you provide Blank Atelier with evidence that you have returned the items; or (c) if you are not yet in receipt of the items, 14 days after the date on which you have informed us that you wish to cancel.
Blank Atelier will make the refund using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. When you make a return of items included in an offer, the discount is removed if you do not meet the conditions of the offer with the remaining items. The discount will be deducted from the remaining items, which you keep after the return.
Please note that Blank Atelier has a right to deduct the sum correspondingly with a depreciation of an item, if the depreciation has occurred due to that you as a customer has handled the item to a greater extent than is necessary to determine the property and function of the product.
Cancellation
You can cancel your order until delivery has commenced, by contacting us at customercare@blankatelier.com. Once the delivery has been dispatched, you can no longer cancel your delivery. Please note that preorders and custom orders may not be available for cancellation.
Notice of defects and complaints
Blank Atelier guarantees that each shipment is examined before it is delivered to the customer. Should the product nevertheless be broken or faulty when it arrives, you as a customer may send us a notice of defect/complaint about the product. The right of complaint is valid for 3 years. A reasonable time to notify us regarding a defect in a delivered product is no later than 2 months after the defect was discovered.
You are requested to contact us at customercare@blankatelier.com. Please contact us as soon as possible from the day you picked up your order.
Complaints are accepted for manufacturing defects/errors and damage during transport.
We need your order number, a description of the error, and preferably a photo of the faulty product. We may ask that you return the faulty product so we can inspect it. If we find a manufacturing defect/error or damage caused during transport, we will accept the complaint. If the complaint is accepted, the customer is reimbursed for any costs for the return of the product. Please note that a complaint must always be made within a reasonable period of time (two (2) months are always considered reasonable time) and no later than three (3) years after receipt of the item. If a complaint is approved, we will compensate you by repairing the existing product, replacing it with a new equivalent product, giving you a price reduction or by refunding your payment for the product (including shipping and return costs).
We will refund the customer within business 10 days from the date on which the agreement has been correctly terminated. The refund is completed by using the same payment method you used when completing the purchase. If we ask that the product is returned for inspection, a full refund will be made provided that the item is delivered to us in substantially the same condition as it was when the item was delivered to you. If a returned product has been used or handled to a greater extent than necessary for determining its characteristics and function, Blank Atelier is entitled to make a deduction for the depreciation of the item which may be up to the full price of the product.
Disputes
It is always our ambition to solve any problems together with our customers. In the event of a dispute, reference is always made to The National Board for Consumer Disputes. Blank Atelier always follows the board's recommendations. You can also use the online complaints platform available on the European Commission's website, available at EC Online Dispute Resolution.
Severability clause
In the event that parts of these terms and conditions are declared void or ruled by a court or regulatory authority to be ineffective, this shall not affect the validity of the remaining terms and conditions.
Under these terms and conditions, Blank Atelier is exempt from liability for damages or delays on the performance of a contract, hindered or delayed due to circumstances beyond our control. Examples of such release factors are floods, fires, labor disturbance, prohibitions, restrictions, sabotage, pandemics, poor transport and weather conditions and war.
Company information and contact details
Legal name: Blank Atelier AB
VAT Number: SE-556798118701
Mail address: Sylvestergatan 49, 125 71 Älvsjö, Sweden
Visiting address: Sylvestergatan 49, 125 71 Älvsjö, Sweden
Phone: +46 708 988 294
Email: customercare@blankatelier.com
General
Access to and use of Blank Atelier AB (hereinafter “us”, “we” or “Blank Atelier”) online shop and www.blankaterlier.com (the "Website") are subject to the following terms and conditions. If you access the Website, browse or place an online order, you agree to be bound by these terms and conditions.
These terms governs your purchases from us, and forms an agreement between you and Blank Atelier. The agreement applies to your order, which includes any questions or disputes that arise as a result of your purchase. The version of the terms and conditions that apply to your order is the version available at the Website at the time when you complete your order. Once we have received your order, a notice of confirmation of your purchase will be sent to the email address that you used when you placed your order. Therefore, please make sure you enter the correct e-mail address when completing your order, as the notice of confirmation may be required for any future contact with our customer service. We kindly ask you to contact us as soon as possible if you do not receive the notice of confirmation.
We do not enter into an agreement with a minor without a guardian’s consent.
Our website is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our Products and services to you. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
Privacy
Blank Atelier is the data controller for the personal data collected and processed in connection with your order. When you shop with us, you enter personal details such as name, address, e-mail address and phone number. This is information we need for the purpose of delivering the order to you, but also to handle any complaints and to manage any subsequent orders. As a customer, you are responsible for ensuring that the shipping and invoice addresses are correct. The e-mail address may be used to send out our newsletter. It is easy to cancel the subscription to our newsletters in every subsequent communication. When you place your order, you can also choose to opt-out from receiving newsletters from us.
As a customer, you are entitled to access the information we have registered about you. For example, you have the right to rectification, right of access and, under certain circumstances, right to erasure, restriction of processing and data portability. If you wish to use and claim your rights, please contact us at customercare@blankatelier.com.
Personal data are not disclosed to third parties except where debt collection is necessary and to our partners for the purpose of handling your order.
For full details about our processing of your personal data and your rights, please refer to our Privacy Policy.
Prices
On our website, prices are shown in SEK or EUR, and are inclusive of VAT. Please note that exchange rates for EUR-prices are automatic and will fluctuate based on market exchange rates.
For example 1 SEK = 0.100456 EUR (updated: Jan 27 2021 at 1:29 pm)
In the last step of the order, you will, prior to confirming your order, be able to see the amount to pay with VAT included. In the product basket, and before you complete your order, you can also see the eventual costs for delivery.
Prices may change and offers may be withdrawn at any time. The price that will apply to your purchase is the price shown at blankaterlier.com at the time when you complete your order.
Discount and promotion codes
Blank Atelier may from time to time offer promotional discounts, with or without a promotion code.
Promotions with codes are in general only valid once - and once the code is used it will be deactivated, and the code will no longer be valid.
Promotions cannot be added to an order after the order is confirmed, and you must therefore ensure that the promotion code/voucher is registered before you place an order with us. Blank Atelier does not take responsibility for promotion codes or promotions published on external websites.
Blank Atelier reserves the right to withdraw a promotion or promotional code at any time.
When a campaign or promotion is communicated in printed material, or in digital material (e.g. in an e-mail newsletter) by us, it is always stated that combination of different promotions are prohibited. Blank Atelier thereby, in case of misuse of either campaigns or promotions, reserves the right to cancel the customer's order.
Payment
Your order is confirmed when you click on “Complete purchase”. Should your payment fail, you can try again or change payment options in the next step.
We offer the following payment methods:
Klarna
- Pay within 14 days (0 SEK): Payment time is 14 days from the goods have been sent from us. The terms for payment within 14 days can be found here.
- Pay at the end of the month (SEK 39): The invoice is sent to your email address when the package has been sent from us. If you use the Klarna app, the invoice will arrive there.
- Monthly invoice (SEK 29): Collect your purchases on a monthly invoice.
- Klarna account: Klarna account is an account credit provided by Klarna and which gives you the opportunity to pay off your purchases monthly with at least 1/24 (minimum SEK 50) of the total utilized credit amount or in accordance with the terms approved in checkout. For more information about Klarna Account including general terms and conditions and Standardized European Consumer Credit Information, click here:
You can find more information about Klarna and their terms of use here.
Credit / Debit Card
You can make a secure payment by credit / debit card. We accept VISA, MasterCard, Maestro and American Express.
Apple Pay
You can make a secure payment with Apple Pay if you have added a credit or debit card in Wallet on your iPhone, Apple Watch, iPad or Mac. When using Apple Pay you enjoy the same benefits and security functions as you get from your credit or debit card.
You may read more about Apple Pay here.
Delivery
Blank Atelier ships to all countries in the EU as well as to the United Kingdom. Costs for delivery are free of charge, however, for returns costs may apply.
We do our very best to process your order withing 2-3 business days. Customer are responsible for any applicable duties and taxes. For shipments within the EU we use DHL. All orders are processed and delivered within 3-4 business days. After placing an order, we will send you a confirmation e-mail. Your order will be fully traceable using DHL Track and Trace. Please note: Delivery times are not guaranteed. Delays caused by payment authorization or product availability are not taken into account.
Should the delivery be delayed for more than 30 days, you are entitled to cancel the purchase. In such case, you are requested to contact our Customer Service at customercare@blankatelier.com.
Orders will arrive at the nearest service point and you will be notified by letter or, if selected, by SMS.
Orders that have been delivered and are not picked up within 14 days are returned to us. If the parcel is not picked up on time, the customer is responsible for the return shipping costs.
Blank Atelier assumes the transport risk when the goods are delivered to you. However, the customer is responsible for the transport risk when the goods are returned to us, if a return of the goods is necessary.
Exchanges and returns
Blank Atelier has a 14 day return policy, which means that you can return items you have ordered up to 14 days from the date you received your order, provided that the items returned contain the original labels, are unused, unaltered and unwashed, and are in their original condition. On sales items, Blank Atelier offer a 14 days right of withdrawal. For all returns, you must indicate the reason for returning the goods. The returned items shall, as far as possible, be packaged in the same way as when the items were received.
Please note that preorders and custom orders are not available for return.
Blank Atelier reserves the right to reject returns, which do not comply with our return policy as stated in these terms and conditions. Returns that do not respect our policy may be sent back to the original shipping address at our discretion.
Right of Withdrawal (applies for orders made by Swedish consumers)
According to the Swedish Distance and the home sales Act, you as a consumer has 14 days right of withdrawal. The right of withdrawal is counted from the day you received the items. Refunds are paid as soon as possible, and no longer than 14 days after we received your message regarding right of withdrawal. We use the same payment method as was used at the time when the order was placed.
Your message regarding right of withdrawal shall be sent in writing to: customercare@blankatelier.com
Please state your name, address, order number and personal identification number.
If you are a Swedish resident, you may also use the following standardised form: Standardblankett för ångerrätt.
Sweden – Process for returns
Simply send us an e-mail customercare@blankatelier.com and write "return" and your order number in the subject line, and we will get back to you as soon as possible with instructions on what to do next.
Place the item/items (unworn in their original condition, with all tags attached) in the original box with the original protective packaging together with the Delivery Note.
Hand it in at your nearest DHL Service Point.
EU/UK – Process for returns
Simply send us an e-mail customercare@blankatelier.com and write "return" and your order number in the subject line, and we will get back to you as soon as possible with instructions on what to do next.
Place the item/items (unworn in their original condition, with all tags attached) in the original box with the original protective packaging together with the Delivery Note.
Hand it in at your nearest DHL Service Point.
Please ship your returned items to:
Blank Atelier AB
Sylvestergatan 49
SE-12571 Älvsjö
Sweden
Blank Atelier suggests that you retain evidence of posting or proof of shipment and the tracking number until the purchase price has been refunded.
Refunds
If you cancel your order in accordance with these terms, you will receive a full refund of the price you paid for the items, excluding costs for delivery. However, when the refund is based on your withdrawal, you will bear the cost of returning the products, unless otherwise agreed by us.
Blank Atelier will process the refund due to you as soon as possible and, in any case, no later than (a) 14 days after the day we receive the returned items from you; or (b) if earlier, 14 days after the day you provide Blank Atelier with evidence that you have returned the items; or (c) if you are not yet in receipt of the items, 14 days after the date on which you have informed us that you wish to cancel.
Blank Atelier will make the refund using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. When you make a return of items included in an offer, the discount is removed if you do not meet the conditions of the offer with the remaining items. The discount will be deducted from the remaining items, which you keep after the return.
Please note that Blank Atelier has a right to deduct the sum correspondingly with a depreciation of an item, if the depreciation has occurred due to that you as a customer has handled the item to a greater extent than is necessary to determine the property and function of the product.
Cancellation
You can cancel your order until delivery has commenced, by contacting us at customercare@blankatelier.com. Once the delivery has been dispatched, you can no longer cancel your delivery. Please note that preorders and custom orders may not be available for cancellation.
Notice of defects and complaints
Blank Atelier guarantees that each shipment is examined before it is delivered to the customer. Should the product nevertheless be broken or faulty when it arrives, you as a customer may send us a notice of defect/complaint about the product. The right of complaint is valid for 3 years. A reasonable time to notify us regarding a defect in a delivered product is no later than 2 months after the defect was discovered.
You are requested to contact us at customercare@blankatelier.com. Please contact us as soon as possible from the day you picked up your order.
Complaints are accepted for manufacturing defects/errors and damage during transport.
We need your order number, a description of the error, and preferably a photo of the faulty product. We may ask that you return the faulty product so we can inspect it. If we find a manufacturing defect/error or damage caused during transport, we will accept the complaint. If the complaint is accepted, the customer is reimbursed for any costs for the return of the product. Please note that a complaint must always be made within a reasonable period of time (two (2) months are always considered reasonable time) and no later than three (3) years after receipt of the item. If a complaint is approved, we will compensate you by repairing the existing product, replacing it with a new equivalent product, giving you a price reduction or by refunding your payment for the product (including shipping and return costs).
We will refund the customer within business 10 days from the date on which the agreement has been correctly terminated. The refund is completed by using the same payment method you used when completing the purchase. If we ask that the product is returned for inspection, a full refund will be made provided that the item is delivered to us in substantially the same condition as it was when the item was delivered to you. If a returned product has been used or handled to a greater extent than necessary for determining its characteristics and function, Blank Atelier is entitled to make a deduction for the depreciation of the item which may be up to the full price of the product.
Disputes
It is always our ambition to solve any problems together with our customers. In the event of a dispute, reference is always made to The National Board for Consumer Disputes. Blank Atelier always follows the board's recommendations. You can also use the online complaints platform available on the European Commission's website, available at EC Online Dispute Resolution.
Severability clause
In the event that parts of these terms and conditions are declared void or ruled by a court or regulatory authority to be ineffective, this shall not affect the validity of the remaining terms and conditions.
Intellectual property rights
All material published on the Website, including software, logos, sound files, trademarks, text, and images, is protected by intellectual property law. This protection means that the material may not be used without the permission of the rights holder. The material may not be copied or otherwise transferred to a third party without Blank Atelier’s written consent.
Force Majeure
Under these terms and conditions, Blank Atelier is exempt from liability for damages or delays on the performance of a contract, hindered or delayed due to circumstances beyond our control. Examples of such release factors are floods, fires, labor disturbance, prohibitions, restrictions, sabotage, pandemics, poor transport and weather conditions and war.
Company information and contact details
Legal name: Blank Atelier AB
VAT Number: SE-556798118701
Mail address: Sylvestergatan 49, 125 71 Älvsjö, Sweden
Visiting address: Sylvestergatan 49, 125 71 Älvsjö, Sweden
Phone: +46 708 988 294
E-mail: customercare@blankatelier.com
1. Introduction
Blank Atelier appreciates the importance of protecting the privacy of your personal data. Accordingly, we have implemented strict policies and security measures to protect the information that you provide to us.
2. Who is responsible for the processing of your personal data?
The Swedish company Blank Atelier AB, VAT number SE-556798118701 (“Blank Atelier”), is the controller of your personal data. You may contact Blank Atelier at any time by using our contact details below.
Mail address: Sylvestergatan 49, 125 71 Älvsjö, Sweden Visiting address: Sylvestergatan 49, 125 71 Älvsjö, Sweden Phone: +46 708 988 294E-mail: customercare@blankatelier.com
3. Categories of data processed, purpose and legal basis for processing
3.1 General
Below is a summary of the categories of data that we process, the purposes and on what legal basis that we are processing your data.
3.2 Data collected when shopping with us
When you purchase a product online from us, Blank Atelier will process your contact details in order to: (i) process purchases/orders and returns, exchanges and complaints; (ii) communicate with you regarding the purchases; and (iii) answer/administer any questions that you may have regarding Blank Atelier’s products. Our legal basis is that the processing is necessary in order for us to be able to fulfill our contractual obligations to you under the purchase agreement.
Blank Atelier will process your contact details and previous purchases and returns online during 36 months after the purchase. The information will be processed for the following purposes:
Administering returns and complaints. The processing is based on our legitimate interest to provide our customer with efficient service after the purchase.
For the purpose of sending out invitations to special events/promotions, personalized services in store and profiled marketing offers through e-mail or other messenger services. The legal basis is that the processing is necessary in order for us to be able to fulfill our contractual obligations to you under the Membership Policy.
If you make a purchase online and chose to pay by credit card, you will provide your credit card information on the website for the purpose of making payment for the purchase. The legal basis is that the processing is necessary in order for us to be able to fulfill our contractual obligations to you under the purchase agreement.
ID number: If you chose to make your payment by invoice, you may be required to provide your personal ID number on our website. Your ID number will be directly transferred and available only to our payment service provider, which will process your ID number to be able to obtain a credit report and to facilitate your payment. The legal basis is that the processing is necessary for us to ensure accurate identification of our customers for invoice purposes and to fulfill our contractual obligations to you under the purchase agreement. We will retain your data for as long as necessary for this purpose.
3.3 Newsletter Subscribers
If you have subscribed to one of our newsletters, we will process certain basic detail for the purpose of sending out such newsletter. The legal basis for such processing is your consent. You may unsubscribe to our newsletter at any time by clicking on the unsubscribe link or by contacting customer service at customercare@blankatelier.com. We will send you the newsletter until you unsubscribe to the newsletter service.
3.4 Customer service
If you have contacted Blank Atelier regarding a complaint, return or question, the conversation will be stored for as long as it is necessary to administer your complaint or return. Depending on the nature of the matter for which you are contacting us, the legal basis may be that our processing is necessary for us to be able to fulfill our obligations under the purchase agreement, or that we have a legitimate interest of being able to communicate with individuals who contact our customer service
4. Does Blank Atelier share your information with others?
We do not sell or rent our customer’s personal data to any other entity. We may share your data with affiliated companies. Blank Atelier may also share your data with selected suppliers who perform functions on our behalf. As necessary, the personal data you provide to us may be processed by these third parties, solely on Blank Atelier’ behalf and in accordance with Blank Atelier’ instructions. We do not authorize any of our suppliers to make any other use of your personal data. If Blank Atelier and/or its subsidiaries are subject to an actual or potential merger or acquisition or similar transaction, we may share your data with potential and actual buyer(s) and their financial and legal advisers.
We use the services of Shopify to host our store who provide us with the online e-commerce platform that allows us to sell our products to you. Your personal data is stored through Shopify’s data storage, databases and the general Shopify application. They store your personal data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
5. Your data subject rights
We have summarized your rights to request access, portability, rectification, erasure of your personal data, to restrict the processing of your personal data, to object to processing, and your right to lodge a complaint with the supervisory authority. If you want to exercise your rights, please send us an email at customercare@blankatelier.com. Please note however that if you want to lodge a complaint with the supervisory authority, you need to contact the authority directly.
Right of access
You have the right to obtain confirmation of whether personal data concerning yourself are being processed and, where that is the case, access to the personal data and information regarding, inter alia, the purpose of processing, the categories of personal data concerned, the categories of recipients to whom your data have been or will be disclosed, and the envisaged period of time for which personal data will be stored (or the criteria for determining this).
Right of rectification
You have the right to request rectification of inaccurate personal data concerning yourself, and to complete incomplete data.
Right of erasure
Under certain circumstances you are entitled to request that we erase your personal data or restrict our processing of your data, namely in the following events. When it is no longer necessary for us to process your data taking into consideration the purposes for which it was collected. When our processing is based on your consent and you have withdrawn your consent, and there is no other legal basis for the processing of your data. When our processing of your data is based on a legitimate interest legal basis and you object to such processing, and there is no overriding legitimate ground for our processing. When you have objected to our processing of your data for direct marketing purposes. When your personal data has been unlawfully processed. When the personal data must be erased for compliance with a legal obligation that applies to us. When the personal data collected concerns a child (under 13 years of age) in relation to the offer of information society services.
Right to objection - direct marketing and profiling
You have the right to object at any time to our processing of your personal data for direct marketing purposes, which includes profiling to the extent that it is related to such direct marketing. If you object to our processing of your personal data for direct marketing purposes, including profiling, we will cease such processing of your data.
Data portability
If our processing is based on your consent or if the processing is necessary for our performance of a contract with you, you have the right to request that the data which you have provided to us shall be provided to you in a structured, commonly used and machine-readable format and you also have the right to transmit such data to another controller.
Right to lodge a complaint with supervisory authority
Please note that if you consider the processing of your data to be in violation of applicable data protection laws, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence or the place of the alleged infringement.
6. For how long do we keep your data?
We will keep your personal information for as long as it Is necessary in relation to the purposes for which the data was collected. Under section 3 above, we have specified the retention time for our processing of data in relation to the different purposes the data is being processed.
8. Do I have to provide personal data to Blank Atelier?
When you purchase our products online we will inform you which data is mandatory by marking certain fields with a "Optional". It is necessary for Blank Atelier to obtain such details in order to be able to fulfill our contractual obligation with you, for example processing your order,
9. Children's privacy and legal purchase age
Blank Atelier does not wish to collect personal information from anyone under the age of fifeteen (15). If you are under eighteen (18), we require that you inform and get your parents’ or guardians’ consent before purchasing anything or provide any personal data to us at Blankatelier.com or any other website related to Blank Atelier.
10. Cookies
We use cookies on our website. Please see our separate policy for cookies, which you can find on our website.
11. Consent and withdrawal
You hereby confirm that you have read and understood the content of this privacy policy. Where the legal basis for the processing of your personal data is your consent you agree to Blank Atelier’ processing of your personal data in accordance with the provisions herein. Should you wish to object to, or withdraw your consent, to any of our processing, please contact us at customercare@blankatelier.com. If you withdraw your consent to any consent-based processing, we will cease all such processing.
12. Modifications
Blank Atelier reserves the right to occasionally make changes to our privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time.
Last date for modification: January 2021
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.
We store cookies from:
- Shopify (more information)
- Google Analytics (more information)
| Name | Provider | Category | Expires |
|---|---|---|---|
| cookietest | URL | Functionality | Session |
| cookietest | URL | Functionality | Session |
| cookietest | URL | Functionality | Session |
| _shopify_fs | URL | Performance | Expired |
| _shopify_sa_t | URL | Performance | Session |
| _s | URL | Performance | Expired |
| _y | URL | Performance | Expired |
| _s | URL | Performance | Session |
| _shopify_fs | URL | Performance | Session |
| _shopify_y | URL | Performance | Expired |
| _landing_page | URL | Performance | Session |
| _shopify_s | URL | Performance | Session |
| _shopify_y | URL | Performance | Session |
| _shopify_sa_t | URL | Performance | Expired |
| _shopify_sa_p | URL | Performance | Expired |
| _shopify_s | URL | Performance | Expired |
| _y | URL | Performance | Session |
| _shopify_sa_p | URL | Performance | Session |
| _orig_referrer | URL | Strictly Necessary | Session |
| secure_customer_sig | URL | Strictly Necessary | 1 Year(s) |
| cart_sig | URL | Strictly Necessary | 14 day(s) |
| _shopify_sa_t | URL | Other | Expired |
| _tracking_consent | URL | Other | 1 Year(s) |
| cookiepolicycompliance | URL | Other | 1 Month(s) |
| _shopify_tm | URL | Other | 6 Year(s) |
| cookiepolicycompliance | URL | Other | 1 Month(s) |
| _shopify_tw | URL | Other | 14 day(s) |
| _shopify_sa_p | URL | Other | Expired |
| cookietest | URL | Other | Session |
| cart_currency | URL | Other | 14 day(s) |
| _shopify_m | URL | Other | 1 Year(s) |
If you want to know more about cookies or have any question you can email us at customercare@blankatelier.com
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